FAQs
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Check out our pricing tab and look over a plethora of different types of cleans & restoration services, or use the get a quote button to get a condition dependent estimate by one of our footwear experts
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Typical turnaround time for any of our cleaning packages is 3-5 business days. Restorations are service specific however a team member will give you an ETA before we start any work. You can check on the progress of your order anytime by logging in to your personal customer portal right here on our site.
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YES!! Click on the GetREfreshed tab and follow the easy steps to ensure your shipment goes smoothly!!
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Absolutely! When filling out your order form simply check the “Rush Order” box on each pair requiring rush service. Additional Rush Fees will vary by service.
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We specialize in all footwear. If you are unsure about sending your pair(s) to us... use the Get a Quote button to get an accurate estimate and custom plan for your footwear.
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Not all footwear has the ability to bounce back to factory-like condition, but this is what we are always striving for. Our team is well known for setting realistic expectations for the end result before starting the work on your pairs. If you are unsatisfied...Then we are as well and we will work with each customer to offer discounted pricing based on expectations vs. results.
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Yes!!! Send 3+ pairs in an order and you will receive 20% off the total ticket!!
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No. You just need to follow the steps in the Get REfreshed tab. Choose how to get your pairs to us. We will follow up with you upon receiving the pair(s) to go over the estimate and create a plan.
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Yes!! Please follow @SoleRefreshed on Instagram for more information on the buying and selling of REnewed shoes.
We Clean, REstore, REshape and REvive
all types of footwear!!